Frequently asked questions
Do I need an appointment to visit?
No appointment is necessary. We welcome walk-ins at The Makery on Nantucket. For private events or personalized experiences, we recommend reaching out in advance.
What is the hat bar experience?
Our hat bar is a hands-on, in-store experience where guests create their own custom piece. From selecting your hat to choosing ribbons and details, each piece is designed to reflect your personal style.
Can I book a private event?
Yes! We offer private group experiences and events.
Please email us at info@shopsalamore.com to inquire and begin planning
Do you offer virtual appointments?
We offer one-on-one virtual design sessions for those who are unable to visit us on Nantucket. Reach out via email and our team will guide you through the process.
Where are your hats made?
Our straw hats are handmade in Florence, Italy using natural materials such as raffia and palm straw. Each piece reflects thoughtful design, timeless style, and the beauty of Italian craftsmanship.
How does sizing work?
All of our hats come in one size that fits all, with adjustable features to ensure a comfortable and perfect fit for everyone.
What is the price point?
Our hats range from $150 to $250+. From there, you can add as much or as little customization as you like, making each piece uniquely yours.
What is your return policy?
Because each hat is personalized and made just for you, all sales are final. That said, your happiness is our priority. If you ever have any issues with your hat, please bring it back to us. We’ll be more than happy to work with you to make it right.